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Customize your phone system 15 min
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Create & edit Call Groups 5 min
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Create & edit Call Queues 10 min
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Create & edit Phone Trees 10 min
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Create & edit Departments 10 min
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Configure Line Keys on your desktop phone 5 min
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Create and Manage Contact Directories 5 min
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Improve your customer communications with Weave Analytics 10 min
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Weave Phone System: Wrap-Up 5 min
Phone System Certification
Learn how to customize your phone system to work the way you need it to. Complete this self-paced certification of 7 courses.
Many features in this certification are gradually being released to single office locations at this time. Multi location offices can expect this feature to be available later this year.
In this certification, you will learn how to customize your phone system with routing, call groups, call queues, and phone trees. Setting up departments can also help streamline your call routing, especially if you are part of a multi-office practice.
If you are looking for courses on individual features, check out our All Courses page.